ISLAMABAD, November 11, 2026: The Inter Boards Coordination Commission (IBCC) on Wednesday inaugurated its Digital Queue Management System (QMS) at the IBCC Secretariat, marking another step towards digital transformation and citizen-friendly public service delivery.
The system was inaugurated by Hassan Saqlain, Additional Secretary, Ministry of Federal Education and Professional Training, along with Dr Ghulam Ali Mallah, Executive Director IBCC.
Introduced on the directives of Federal Secretary Nadeem Mahbub, the initiative is aimed at modernising service delivery at all six IBCC centres. The new system will provide digital tokens, QR-based queue tracking, real-time updates on waiting time, SMS and WhatsApp notifications, and priority services for senior citizens and persons with disabilities.
Speaking on the occasion, Dr Mallah said IBCC was steadily moving towards a visitor-free model to reduce unnecessary office visits by students and applicants.
“InshaAllah, we are steadily moving towards a visitor-free IBCC, where students and applicants can access services digitally without unnecessary visits to our offices. This is a key priority set by the Ministry and reflects our commitment to the Prime Minister’s Digital Pakistan Vision,” he said.
The initiative, according to IBCC, reflects its commitment to reducing waiting time, improving transparency, offering smarter services and promoting a citizen-centric Digital Pakistan.
