FOSPAH Collaboration Boosts Complaint Redressal in South Punjab

**Federal Ombudsperson Strengthens Collaboration During South Punjab Visit**
Federal Ombudsperson Ms. Fauzia Viqar has intensified efforts to improve complaint redressal mechanisms in South Punjab, visiting the Regional Office of the Wafaqi Mohtasib (Ombudsman) in Multan as part of a two-day awareness drive. The initiative aims to bridge institutional efforts, enhance cooperation, and ensure effective public service delivery across the region.
During her visit, Ms. Viqar held discussions focused on fostering inter-institutional collaboration, particularly regarding the management and resolution of public grievances. Key topics included aligning efforts between offices for more efficient complaint redressal, exchanging best practices, and developing joint strategies to expand the reach of grievance redressal mechanisms.
The officials underscored the importance of making these systems more accessible, responsive, and widely known across South Punjab, emphasizing that enhanced cooperation can significantly increase the impact and trust in institutional support. The visit marks a step forward in the drive to ensure citizens receive prompt and effective assistance in addressing their concerns.



