The Capital Development Authority has formally rolled out a cashless payment system at its One Window Directorate as part of a drive to make Islamabad a modern Islamabad cashless model city. Chairman Mohammad Ali Randhawa inaugurated the digital system at the One Window Facilitation Centre and underscored the initiative’s role in improving citizen services and municipal transparency.
Officials present for the launch included Member Finance Tahir Naeem, Member Environment Asfandyar Baloch, the Director General of Building Control, the Director One Window and the Director State One. Representatives from Finnect, led by CEO Shah Nawaz Mahmood, Bank Alfalah’s Faraz Yar Khan, and delegates from other commercial banks and financial institutions joined CDA officers and members of the public at the event.
Authorities briefed the chairman on the technical and operational framework for digital transactions, outlining how QR code payments will be enabled through platforms such as EasyPaisa and JazzCash, alongside other payment gateways. The new system also includes provisions for e-challan processing so routine municipal fines and fees can be settled digitally.
Chairman Randhawa personally completed a digital transaction to test the system and praised the team for the operational rollout. He described the initiative as an important step toward e-governance that will offer citizens faster, more transparent and more secure payment options while promoting a broader Islamabad cashless economy.
The CDA has already introduced street-level QR codes in the capital’s weekly bazaars and plans a phased expansion into all commercial centres, shopping malls, wholesale hubs and retail markets. Citizens will retain open choice in selecting their bank or financial service provider for digital payments, with EasyPaisa, JazzCash and e-challan among the available options.
Work is underway to consolidate municipal services under an Aasan Service Centre in collaboration with the Ministry of Information Technology, bringing many services under one roof with professional, corporate-style public dealing. Officials said the wider aim is to reduce fraud and make everyday transactions simpler so residents need not carry cash to meet their municipal obligations.
